Clerq
Bring customer questions back to what the business knows.
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Who it is for.
Service businesses and catalog teams answering repeated questions about their products, services, hours and appointments.
The problem
When business information is scattered, the same question can get different answers across conversations. The useful next step, such as an appointment, also needs to stay connected to that exchange.
The response
Clerq organizes a business catalog and presents it through a customer conversation experience. Its workspace brings knowledge, conversations and appointment handling together, with channel connections configured for each business.
What the project does.
Follow the useful parts of the experience, from the first decision to the next action.
Capabilities
- Maintain products, services, opening hours and frequently asked questions in one catalog.
- Explore a website widget that uses the business’s information.
- Keep conversations and appointment workflows in the shared workspace.
How it works
- Add business knowledge or import a catalog.
- Configure the website widget and any supported channels.
- Review incoming conversations and their next steps in the workspace.
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What this version demonstrates.
Panel access and external messaging channels require configuration. A public marketing page does not demonstrate that every third-party channel is connected for every business.
A similar problem in your business?
Bring your current website, your workflow and what is getting in the way. We can use this project as a concrete starting point.
Discuss your project